The Science of Change

While culture is often perceived as soft, it’s really about everyday behaviour - how people work together and interact.

At Papillo, we make culture tangible. We define it through behaviours tied to metrics, bringing clarity to what’s working and what needs attention.

Then we give you the steps to make that happen - and support you through it. Grounded in behavioural science, our approach is evidence-led, practical and focused on shifting the dial.

Our Approach

We work across every layer of the organisation, with a strong focus on leadership alignment and colleague engagement.

Step 1: Culture Diagnostic

Understand lived experiences through a diagnostic survey and focus groups. We pinpoint what’s working and where gaps exist - so behaviour is tangible!

  • Culture Survey

  • Focus Groups

  • Leadership Alignment

  • Comms & Engagementent Plan

Step 2: Insights Led Planning

We turn insights into action - with clear priorities, goals and a practical roadmap aligned to your overall organisational strategy so you know exactly what to do next to shift culture!

  • Insights driven planning

  • Collaborative approach

  • Action plan with KPIs

Step 3: Implement & Track

We support you to implement via targeted interventions designed to shift behaviours, and build a high performing organisation - tracking progress against your baseline metrics.

  • Values & Vision work

  • Leader/Mgr Development

  • Processes/Systems Review

  • Team development

What you get

  • Your organisation’s Culture Baseline Metrics

  • A Culture Audit Report with key insights and themes

  • Insights-led action plan with clear KPIs

  • Implementation and targeted interventions

  • Communication and Engagement support

What Sets Us Apart

  • We make culture tangible through evidence-led diagnostics, not assumptions.

  • Our approach is grounded in behavioural science and real organisational experience

  • We focus on practical, prioritised actions that leaders can actually deliver.

What our clients say

Played a key role

“Papillo partnered with BNRG to sharpen our approach to communication, culture, and engagement. They played a key role in aligning our leadership team on a refreshed strategic vision and purpose. As part of this collaboration, they also facilitated culture building, equipping us with a deeper understanding of building psychological safety as leaders. ​​ They served as a valuable sounding board, strengthened our brand and gave our team great confidence."

David Maguire, CEO, BNRG Renewables & EY EoY 2024 Finalist

An absolout game-changer

"Working with Papillo has been an absolute game-changer for our organisation. Their expertise and dedication to fostering an inclusive culture has profoundly impacted our team dynamics and overall workplace environment. From the outset, they demonstrated a deep understanding, bringing fresh perspectives and actionable strategies that seamlessly integrated into our company culture."

Elaine Nolan, Director of Growth & Strategy, Cricket Ireland